FAQ

Frequently Asked Questions

When will my order ship?

Orders are typically processed within 2–5 business days. You’ll receive a tracking number by email once your order has shipped.

Do you accept returns or exchanges?

All sales are final. We do not accept returns or exchanges. Please review your order and sizing carefully before completing your purchase.

What if my order arrives damaged or incorrect?

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery so we can make it right.

Will sold-out items be restocked?

Some products are limited releases and may not be restocked. Once they’re gone, they’re gone unless announced otherwise.

Where do you ship?

We currently ship within the United States. Additional shipping destinations may be added in the future.

How can I contact you?

For questions about your order or our products, please use the Contact page on our website or email us directly. We’ll respond as soon as possible.

Appointment bookings?

For any questions or inquires on booking tattoo appointments, please contact us through our instagram link. 

What makes the Overtime Collective different?

Every product is created with the same attention to detail and craftsmanship that defines our tattoo work. Our goal is to create premium apparel and artwork that represent the culture, creativity, and dedication behind the collective.